Support

If you have a problem, a suggestion or a request about your data, write to support@getlumentor.com. Writing from the email address on your account helps us find it faster.

Deleting your account

In the app: Settings → Delete account. Your profile, training and nutrition records, conversations and files are deleted.

Deleting your account does not cancel your subscription. Cancel it in the App Store separately (below).

Subscription

• Cancel or manage: on your iPhone, Settings → your name → Subscriptions → Lumentor. The subscription renews automatically unless you cancel at least 24 hours before the end of the current period.
• Refunds: Apple takes the payment; request a refund under Apple's rules at reportaproblem.apple.com.
• Restoring purchases: on a new phone or after reinstalling, use "Restore purchases" on the Pro screen.

Health warning

Lumentor is not a medical service. If you feel pain, dizziness, chest pain or shortness of breath during a workout, stop; call your local emergency number if needed.

Legal

Privacy Policy: getlumentor.com/en/privacy · Terms of Use: getlumentor.com/en/terms